Rep.ai
  • 5 Minute Quick Start
  • Controlling the Widget
  • Custom Visitor Identities
  • Listening to Events
  • Examples of Custom Behavior
  • Security and Spam Prevention
  • Virtual Backgrounds
  • How to Identify Contacts who Click Through Emails to Your Site from Email Sequencers
  • Troubleshooting
    • Browser Compatibility
    • Notifications
    • Content-Security-Policy (CSP)
    • Firewalls and VPNs
    • Support
    • Scheduler
  • Integrations
    • Acuity
    • Calendly
    • Chili Piper
    • Clearbit
    • Google Calendar
    • HubSpot
    • Intercom
    • Outreach
    • Salesforce
    • Shopify
    • Slack
    • Microsoft Teams
    • Zapier
    • Zendesk
    • Zoom
    • Outlook Calendar
    • Salesloft
    • Gong
  • API
    • Introduction
    • Authentication
    • Scrub Visitor Data
    • Nightly Data Dumps
  • API Resources
    • Organization
  • ⚠️Experimental
    • Performance
    • Overview
    • Zendesk App
  • Outbound (Dialer)
    • Getting Started with Rep.ai Outbound (Dialer)
    • How to Create and Manage Custom Columns (Properties) in Rep.ai Outbound (Dialer)
    • How to Mark a Number as "Do Not Call" in Rep.ai Outbound (Dialer)
    • FAQs
  • SPOTLIGHT
    • How to set high-intent page preferences for intent scoring
    • How to toggle auto-create companies based on visitor identification
    • CRM Fields for Rep.ai Influence (Contact)
    • CRM Fields for Rep.ai Influence (Account)
  • ANALYTICS
    • Metric definitions
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  • Contacting Support
  • Hours & Response Times

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  1. Troubleshooting

Support

If you are still having issues after reviewing the troubleshooting documentation please reach out to our support team.

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Last updated 4 months ago

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Contacting Support

Contacting support is as simple as using the Rep.ai widget on the homepage or in-app.

Hours & Response Times

Support members are available 9am - 5pm EST Monday - Friday.

You can expect to hear back about any inquiries within 1 business day.